Freshdesk Open Tickets by Priority

How to track Open Tickets by Priority in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Open Tickets by Priority using Databox, follow these steps:

1. 1

   Connect Freshdesk that contains the metric you want to track
2. 2

   Select the metric you want to track from the list of available metrics
3. 3

   Drag and drop the selected metric onto your dashboard
4. 4

   Watch your dashboard populate in seconds
5. 5

   Put Open Tickets by Priority on the Performance screen
6. 6

   Get Open Tickets by Priority performance daily with Scorecards or as a weekly digest
7. 7

   Set Goals to track and improve performance of Open Tickets by Priority