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Google Business Profile Phone Calls

The Phone Calls metric on Google My Business measures the number of calls that customers make to a business directly from its GMB listing. It helps businesses track the effectiveness of their GMB profile and assess their success in driving phone leads.

With Databox you can track all your metrics from various data sources in one place.

Phone Calls 2.190,879 Start tracking this metric
  • About
  • Technical Details
What is "Phone Calls"?
The Phone Calls metric in Google My Business measures the number of calls made directly from a business's Google listing. This metric provides valuable insights into the effectiveness of a business's local online presence and can help reveal which aspects of their listing are most effective in driving phone calls. The Phone Calls metric includes not only the number of calls made but also the date, time, and duration of each call, allowing business owners to track important call-related metrics and make informed decisions to optimize their listing for maximum impact.
Example: A dentist can use Phone Calls metric to track the effectiveness of his Google My Business listing by keeping a tab on the number of patients booking appointments through phone calls.

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Phone Calls in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Phone Calls using Databox, follow these steps:

  1. 1
    Connect Google Business Profile that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Phone Calls on the Performance screen
  6. 6
    Get Phone Calls performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Phone Calls
Goals

Set Goals to track and improve your performance
Scorecards

Get your daily progress every morning with Scorecards
Metric Digest

Receive detailed weekly performance updates
Metric Builder

Built your own custom metrics with Metric Builder
Data Calculations

Set Goals to track and improve your performance
Performance Screen

Get instant insights into your top-performing metrics
Google Business Profile integration with Databox Track Phone Calls from Google Business Profile in Databox GET STARTED

Google Business Profile Phone Calls included in Dashboard Templates 1

  • Live view

    Website & Google Business - Goals & Conversions

    This report combines search, user data plus goals from Google Analytics on your business website and also phone calls / actions from Google My Business.

    Google Business Profile Google Analytics 4

General

  • Description
    The Phone Calls metric on Google My Business measures the number of calls that customers make to a business directly from its GMB listing. It helps businesses track the effectiveness of their GMB profile and assess their success in driving phone leads.
  • Category
    Marketing
  • Subcategory
    Calls
  • Date Added
    2019-05-06

Specification

  • Metric Type
    general
  • Dimensional
    No
  • Decimal Digits
    No
  • Currency Units
    No
  • Granularities
    Daily, weekly, monthly, quarterly, yearly and all-time.
  • Custom Relative Periods
    Yes
  • Data Availability
    At sync, it ranges from 18 months ago to now.
  • Retroactive Data Updates
    Newly synced data is merged with existing data, replacing values for matching periods.
  • Future Data Available
    No

Visualization

  • Cumulative Graph
    Yes
  • Favorable Trend
    increasing
  • Media Creatives
    No
  • Forecasts
    Yes
  • Benchmarks
    Yes

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