Databox

HubSpot Service Created Tickets

The Created Tickets metric in HubspotServices tracks the number of new support tickets created within a specified time period, providing insights into customer demand and support team workload.

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Created Tickets 2.190,879 Start tracking this metric
  • About
  • Technical Details
What is "Created Tickets"?
The Created Tickets metric in HubSpot Services measures the total number of new tickets submitted by customers or clients within a specific time period. This metric provides insights into the volume of support or service requests coming into the organization, and can be used to track trends over time or to identify spikes in demand for resources. By analyzing Created Tickets data, Service teams can make informed decisions about staffing, workflow, and resource allocation. It's an important metric for understanding and improving the overall customer experience.
Example: The Created Tickets metric can be used to track the number of support inquiries received and resolved within a specific timeframe, enabling companies to optimize ticket management processes and improve customer satisfaction.
This metric has one or more equivalents:
Freshdesk integration with Databox Created Tickets

Visualizations

  • Databox visualization

    Number

    Used to show a simple Metric or to draw attention to one key number.

How to track Created Tickets in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Created Tickets using Databox, follow these steps:

  1. 1
    Connect HubSpot Service that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Created Tickets on the Performance screen
  6. 6
    Get Created Tickets performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Created Tickets
Goals

Set Goals to track and improve your performance
Scorecards

Get your daily progress every morning with Scorecards
Metric Digest

Receive detailed weekly performance updates
Metric Builder

Built your own custom metrics with Metric Builder
Data Calculations

Set Goals to track and improve your performance
Performance Screen

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HubSpot Service integration with Databox Track Created Tickets from HubSpot Service in Databox GET STARTED

HubSpot Service Created Tickets included in Dashboard Templates 1

  • Live view

    HubSpot Service Tickets Overview

    This HubSpot Service dashboard template gives you insights into your tickets, productivity, open vs. closed tickets ratio and more.

    HubSpot Service

General

  • Description
    The Created Tickets metric in HubspotServices tracks the number of new support tickets created within a specified time period, providing insights into customer demand and support team workload.
  • Category
    Help Desk
  • Subcategory
    Tickets created
  • Date Added
    2020-12-07

Specification

  • Metric Type
    event
  • Dimensional
    No
  • Decimal Digits
    No
  • Currency Units
    No
  • Granularities
    Daily, weekly, monthly and yearly.
  • Custom Relative Periods
    Yes
  • Data Availability
    At sync, it ranges from 3 years ago to now.
  • Retroactive Data Updates
    Existing data is purged in favor of the most recent synced data.
  • Future Data Available
    No

Visualization

  • Cumulative Graph
    Yes
  • Favorable Trend
    increasing
  • Media Creatives
    No
  • Forecasts
    Yes
  • Benchmarks
    Yes

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