Intercom Unassigned Conversations

How to track Unassigned Conversations in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Unassigned Conversations using Databox, follow these steps:

1. 1

   Connect Intercom that contains the metric you want to track
2. 2

   Select the metric you want to track from the list of available metrics
3. 3

   Drag and drop the selected metric onto your dashboard
4. 4

   Watch your dashboard populate in seconds
5. 5

   Put Unassigned Conversations on the Performance screen
6. 6

   Get Unassigned Conversations performance daily with Scorecards or as a weekly digest
7. 7

   Set Goals to track and improve performance of Unassigned Conversations