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CallRail Missed Calls by Source

Missed Calls by Source shows the number of calls that were missed, categorized by the specific source or marketing channel from which the calls originated in CallRail.

With Databox you can track all your metrics from various data sources in one place.

Missed Calls by Source 2.190,879 Start tracking this metric
  • About
  • Technical Details
What is "Missed Calls by Source"?
The Missed Calls by Source metric in CallRail measures the number of inbound calls that were not answered by your team or directed to voicemail, grouped by the advertising source or channel that generated the call. This helps you identify which channels are resulting in the most missed opportunities so you can adjust your strategy and improve your call handling process.
Example: An HVAC company could use the Missed Calls by Source metric to determine which advertising sources generate the most missed calls, and then adjust their strategy to improve their lead capture and conversion rates.

Visualizations

  • Databox visualization

    Bar and Line Chart

    Used to show comparisons between values.

How to track Missed Calls by Source in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Missed Calls by Source using Databox, follow these steps:

  1. 1
    Connect CallRail that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Missed Calls by Source on the Performance screen
  6. 6
    Get Missed Calls by Source performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Missed Calls by Source
Goals

Set Goals to track and improve your performance
Scorecards

Get your daily progress every morning with Scorecards
Metric Digest

Receive detailed weekly performance updates
Metric Builder

Built your own custom metrics with Metric Builder
Data Calculations

Set Goals to track and improve your performance
Performance Screen

Get instant insights into your top-performing metrics
CallRail integration with Databox Track Missed Calls by Source from CallRail in Databox GET STARTED

CallRail Missed Calls by Source included in Dashboard Templates 1

  • Live view

    CallRail Source & Keyword Performance

    This dashboard measures source & keyword performance by comparing calls by first time callers, total calls and the average duration of all calls.

    CallRail

General

  • Description
    Missed Calls by Source shows the number of calls that were missed, categorized by the specific source or marketing channel from which the calls originated in CallRail.
  • Category
    Help Desk
  • Subcategory
    Calls unanswered
  • Date Added
    2017-09-13

Specification

  • Metric Type
    general
  • Dimensional
    Yes
  • Decimal Digits
    No
  • Currency Units
    No
  • Granularities
    Hourly, daily, weekly, monthly and yearly.
  • Custom Relative Periods
    Yes
  • Data Availability
    At sync, it ranges from 2 years ago 00:00 to now.
  • Retroactive Data Updates
    Newly synced data is merged with existing data, replacing values for matching periods.
  • Future Data Available
    No

Visualization

  • Cumulative Graph
    Yes
  • Favorable Trend
    decreasing
  • Media Creatives
    No
  • Forecasts
    Yes
  • Benchmarks
    No

Related Metrics

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