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HubSpot Service Created Tickets by Pipeline

The Created Tickets by Pipeline metric shows the number of support tickets created in each pipeline, providing insight into the volume of issues being handled by each team or department.

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Created Tickets by Pipeline 2.190,879 Start tracking this metric
  • About
  • Technical Details
What is "Created Tickets by Pipeline"?
The Created Tickets by Pipeline metric in HubspotServices tracks the number of new customer support tickets created across different pipelines. This metric helps businesses understand the volume of support requests coming in and identify which pipelines or areas of the business require more attention. It can also help teams allocate resources and prioritize tasks based on the volume of tickets in each pipeline. By tracking this metric, businesses can ensure they are providing timely and effective support to their customers, which can ultimately lead to better customer satisfaction and retention.
Example: Example: The "Created Tickets by Pipeline" metric shows that the Sales pipeline has the most tickets created, indicating the need for additional support in the sales process.

Visualizations

  • Databox visualization

    Bar and Line Chart

    Used to show comparisons between values.

How to track Created Tickets by Pipeline in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Created Tickets by Pipeline using Databox, follow these steps:

  1. 1
    Connect HubSpot Service that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Created Tickets by Pipeline on the Performance screen
  6. 6
    Get Created Tickets by Pipeline performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Created Tickets by Pipeline
Goals

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Metric Digest

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Data Calculations

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HubSpot Service integration with Databox Track Created Tickets by Pipeline from HubSpot Service in Databox GET STARTED

HubSpot Service Created Tickets by Pipeline included in Dashboard Templates 1

  • Live view

    HubSpot Service Tickets Overview

    This HubSpot Service dashboard template gives you insights into your tickets, productivity, open vs. closed tickets ratio and more.

    HubSpot Service

General

  • Description
    The Created Tickets by Pipeline metric shows the number of support tickets created in each pipeline, providing insight into the volume of issues being handled by each team or department.
  • Category
    Help Desk
  • Subcategory
    Tickets created
  • Date Added
    2020-12-07

Specification

  • Metric Type
    event
  • Dimensional
    Yes
  • Decimal Digits
    No
  • Currency Units
    No
  • Granularities
    Daily, weekly, monthly and yearly.
  • Custom Relative Periods
    Yes
  • Data Availability
    At sync, it ranges from 3 years ago to now.
  • Retroactive Data Updates
    Existing data is purged in favor of the most recent synced data.
  • Future Data Available
    No

Visualization

  • Cumulative Graph
    Yes
  • Favorable Trend
    increasing
  • Media Creatives
    No
  • Forecasts
    Yes
  • Benchmarks
    No

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