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Intrix CRM Calls by User

The Calls by User metric in IntrixCRM is a measure of the number of calls made by a specific user within a given time frame. It helps track individual performance and identify trends in communication with clients.

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Calls by User 2.190,879 Start tracking this metric
  • About
  • Technical Details
What is "Calls by User"?
The Calls by User metric in IntrixCRM displays the total number of calls made by each individual user within a specified time period. This metric helps businesses track the productivity of their sales team and identify which employees are making the most calls. It is also useful for analyzing call volume trends over time and identifying potential areas for improvement in sales or customer service efforts. Managers can use this metric to monitor call performance and make data-driven decisions to improve sales and customer satisfaction.
Example: Calls by User metric can help managers identify which team members are making the most client calls, aiding in their assessment of individual performance and helping them determine if any additional training is required.

Visualizations

  • Databox visualization

    Bar and Line Chart

    Used to show comparisons between values.

How to track Calls by User in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Calls by User using Databox, follow these steps:

  1. 1
    Connect Intrix CRM that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Calls by User on the Performance screen
  6. 6
    Get Calls by User performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Calls by User
Goals

Set Goals to track and improve your performance
Scorecards

Get your daily progress every morning with Scorecards
Metric Digest

Receive detailed weekly performance updates
Metric Builder

Built your own custom metrics with Metric Builder
Data Calculations

Set Goals to track and improve your performance
Performance Screen

Get instant insights into your top-performing metrics
Intrix CRM integration with Databox Track Calls by User from Intrix CRM in Databox GET STARTED

Intrix CRM Calls by User included in Dashboard Templates 1

  • Live view

    Intrix CRM (users)

    The Intrix CRM dashboard template tracks every stage of your sales funnel and watches for leaks. You can see top of funnel activity for each sales representative.

    Intrix CRM

General

  • Description
    The Calls by User metric in IntrixCRM is a measure of the number of calls made by a specific user within a given time frame. It helps track individual performance and identify trends in communication with clients.
  • Category
    Sales
  • Subcategory
    Calls
  • Date Added
    2017-08-31

Specification

  • Metric Type
    general
  • Dimensional
    Yes
  • Decimal Digits
    No
  • Currency Units
    No
  • Granularities
    Daily, weekly, monthly, yearly, quarterly and all-time.
  • Custom Relative Periods
    Yes
  • Data Availability
    At sync, it ranges from 3 years ago to now.
  • Retroactive Data Updates
    Newly synced data is merged with existing data, replacing values for matching periods.
  • Future Data Available
    No

Visualization

  • Cumulative Graph
    Yes
  • Favorable Trend
    increasing
  • Media Creatives
    No
  • Forecasts
    Yes
  • Benchmarks
    No

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