The Calls by Direction metric counts the number of outbound and inbound calls made by your team. It helps measure the efficiency of your calling strategy and identify areas for improvement.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Calls by Direction using Databox, follow these steps:
The Sequences metric tracks interactions across multiple touchpoints, helping Outreach experts understand prospect behavior, sales rep productivity, and campaign effectiveness.
Prospects is a metric used to measure the number of potential leads or customers for a product or service, providing insights for outreach efforts.
Opt Outs by Sequence measures the number of people who have opted out of receiving further communication from a specific outreach sequence or campaign.
Replies by Sequence measures the number of email sequences that receive a reply from a prospect. It helps to optimize outreach campaigns for better engagement.
The Active (Sequence) metric in outreach refers to measuring a sequence's engagement rate with prospects, including email opens, link clicks, and replies over a specific period of time.
The Incompleted Tasks by Users metric is a measure of tasks assigned to users that remain unfinished within a given timeframe or deadline.
Opportunity Amount by Stage is a metric that measures the value of potential deals at each stage of the sales cycle, providing insights on revenue potential and sales performance.
Total Opportunities is a metric used to measure the total number of potential leads or opportunities for outreach efforts, such as email outreach, social media engagement, and cold calling.