The Calls by Direction metric counts the number of outbound and inbound calls made by your team. It helps measure the efficiency of your calling strategy and identify areas for improvement.
With Databox you can track all your metrics from various data sources in one place.
Used to show comparisons between values.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Calls by Direction using Databox, follow these steps:
The One-offs metric measures the number of outreach activities that are not part of a larger, ongoing campaign and have a limited impact on overall outreach goals.
Prospects is a metric used to measure the number of potential leads or customers for a product or service, providing insights for outreach efforts.
The Opened Prospects metric measures the number of potential leads that have engaged with your outreach efforts by opening an email or message.
Scheduled Emails metric tracks the number of emails that are composed and scheduled to be sent at a later time using an email marketing or CRM tool, usually in an outreach campaign to target a specific audience.
The Opened Emails metric measures the number or percentage of recipients who opened an email sent as part of an outreach campaign. It helps to determine the effectiveness of the subject line and email content in engaging the target audience.
The Opens by Sequence metric tracks the number of times an email sequence is opened by a recipient, indicating their level of engagement and interest in the content.
Completed Tasks by Creator is a metric that measures the total number of tasks completed by an individual outreach creator. It helps to monitor an individual's productivity and efficiency in accomplishing outreach tasks.
Opportunities by Stage metric tracks the number of open sales opportunities at different stages of the sales pipeline, providing insight on the potential revenue and sales performance.