Churned customers metric measures the number of customers who have canceled their subscription or stopped purchasing from your company during a given time period.
With Databox you can track all your metrics from various data sources in one place.
Used to show a simple Metric or to draw attention to one key number.
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Churned Customers using Databox, follow these steps:
Optimize leadership insights with the "SaaS MRR Drilldown for Weekly Monitoring" dashboard. Focused on key revenue metrics like Net New MRR and Net New Customers, it offers simple, numerical visualizations for a comprehensive view of your growth.
Report for SaaS revenue growth and churn management, providing detailed insights into key metrics like LTV, ARPU, MRR, churn, upgrades, and revenue retention.
Churned Recurring Revenue measures the revenue lost due to customers cancelling their subscriptions or not renewing. It helps track the impact of churn on your business.
Upgraded Customers metric calculates the number of customers who have moved to higher-value pricing plans or added more items to their existing plans, indicating increased revenue potential.
Churned Trialing Customers measures the number of trial users who cancelled their subscription before the end of the trial period.
Customers Conversion Rate metric measures the percentage of website visitors who sign up for your product or service and become paying customers.
The Lifetime Value by Plan ID metric measures the total value a customer generates for a specific subscription plan over the entire duration of their relationship with your business.
Revenue Retention Rate measures how much recurring revenue you retain from existing customers over a period of time, after accounting for churn and upgrades/downgrades.
Upgrade Rate indicates the percentage of customers who upgrade to a higher tier or plan, measuring the effectiveness of pricing strategy and product value proposition.
The Saas Quick Ratio by Plan ID metric gives a snapshot of a SaaS company's level of liquidity by comparing the quick ratio of different subscription plans.