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CallRail Answered Calls by Campaign

The Answered Calls by Campaign metric shows the number of calls that were answered, categorized by the campaign that generated each call.

With Databox you can track all your metrics from various data sources in one place.

Answered Calls by Campaign 2.190,879 Start tracking this metric
  • About
  • Technical Details
What is "Answered Calls by Campaign"?
Answered Calls by Campaign is a metric in CallRail that shows the number of calls that were successfully answered by your team, broken down by each individual campaign. It helps you gauge the effectiveness of each campaign in generating calls and how well your team is handling those calls. You can use this metric to optimize campaigns, improve call handling processes and train agents for better results.
Example: A marketing team uses Answered Calls by Campaign to analyze which campaign generates the most calls and adjust their strategy accordingly.

Visualizations

  • Databox visualization

    Bar and Line Chart

    Used to show comparisons between values.

How to track Answered Calls by Campaign in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Answered Calls by Campaign using Databox, follow these steps:

  1. 1
    Connect CallRail that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Answered Calls by Campaign on the Performance screen
  6. 6
    Get Answered Calls by Campaign performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Answered Calls by Campaign
Goals

Set Goals to track and improve your performance
Scorecards

Get your daily progress every morning with Scorecards
Metric Digest

Receive detailed weekly performance updates
Metric Builder

Built your own custom metrics with Metric Builder
Data Calculations

Set Goals to track and improve your performance
Performance Screen

Get instant insights into your top-performing metrics
CallRail integration with Databox Track Answered Calls by Campaign from CallRail in Databox GET STARTED

General

  • Description
    The Answered Calls by Campaign metric shows the number of calls that were answered, categorized by the campaign that generated each call.
  • Category
    Help Desk
  • Subcategory
    Calls answered
  • Date Added
    2017-09-13

Specification

  • Metric Type
    general
  • Dimensional
    Yes
  • Decimal Digits
    No
  • Currency Units
    No
  • Granularities
    Hourly, daily, weekly, monthly and yearly.
  • Custom Relative Periods
    Yes
  • Data Availability
    At sync, it ranges from 2 years ago 00:00 to now.
  • Retroactive Data Updates
    Newly synced data is merged with existing data, replacing values for matching periods.
  • Future Data Available
    No

Visualization

  • Cumulative Graph
    Yes
  • Favorable Trend
    increasing
  • Media Creatives
    No
  • Forecasts
    Yes
  • Benchmarks
    No

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